Code Enforcement Officer I

City of Foster City
Estero Municipal Improvement District
Job Specification
 
DEFINITION:
To perform technical office and field work in public education and enforcement codes and ordinances; to assist in processing and presenting related notices, reports and public hearing documents; and to do related work as required.
 
DISTINGUISHING CHARACTERISTICS, FEATURES, REQUIREMENTS:
This is the entry level class in the Code Enforcement Officer series. This class is distinguished from the Code Enforcement Officer II by the performance of the more routine and standardized tasks and duties assigned to positions within the series. 

Assignments are performed within the procedural framework established by higher level employees. Since this class is typically used as a training class, employees may have only limited or no directly related work experience.
 
SUPERVISION EXERCISED AND RECEIVED:
Receives immediate supervision from the Community Development Department Management staff.
 
IMPORTANT AND ESSENTIAL DUTIES:
Depending upon assignment, duties may include, but are not limited to, the following: 
o Conduct field checks to uncover possible violations of a variety of City codes and ordinances including zoning, nuisance, property maintenance, and housing. 
o Analyze and make recommendations on policy development. 
o Investigate possible violations; contact responsible individuals in person and in writing; perform follow-up investigations to see that remedial action has been taken. 
o Work closely with homeowners, business and community groups to enhance and preserve the quality of neighborhoods through public relations, educational and code enforcement activities. 
o Coordinate inspections and dispositions of cases with engineering, building, fire, planning, police, county health officials and other agencies. 
o Respond to citizen complaints regarding code violations; exercise appropriate judgement in prioritizing calls; investigate and resolve problems, provide information to public by phone and in person regarding code regulations. 
o Assist in determining appropriate disposition of outstanding cases after consulting with City Attorney, Building and Planning Personnel; issue citations for infractions as provided by the Municipal Code; coordinate potential application of available loan and grant programs; prepare and present code violation cases before appropriate commissions and City Council; assist Attorney’s office in preparing cases for court action. 
o Develop and implement effective public education strategies concerning the codes and ordinances; assist in carrying out the City’s public outreach strategies; participate in neighborhood associations abatement initiatives. 
o Make presentations to community groups, business organizations, and school groups.
 
JOB-RELATED QUALIFICATIONS:
 
Knowledge, Skills and Abilities:
 
Knowledge of:  o Investigation of principles and practices. 
o Principles of customer service. 
o Elements of effective public education and community relations. 
o Basic principles, practices and techniques of building and safety inspection. 
o Working in a diverse community. 
o Safe and efficient work practices as they relate to code enforcement. 
o Basic computer knowledge regarding word processing and data bases.
 
Ability to:  o Learn and apply City codes, ordinances, laws and regulations pertaining to nuisance, zoning and building appropriate to facts observed with impartiality and efficiency. 
o Learn principles, practices, methods and techniques of code enforcement and neighborhood preservation. 
o Learn general City services and the municipal organizational structure as they relate to code enforcement. 
o Learn what evidence is necessary to present a case in a hearing or for court. 
o Understand legal descriptions and boundary maps of real property. 
o Understand Federal, State and local loan and grant programs pertaining to neighborhood preservation. 
o Respond to inquiries, complaints and requests for service in a fair, tactful and firm manner. 
o Analyze and compile technical information on code investigations and violations. 
o Analyze and make recommendations concerning policy development applicable to neighborhood preservation. 
o Apply investigative techniques useful in ensuring compliance with appropriate codes and ordinances. 
o Establish, maintain, and foster team leadership, spirit and cooperation. 
o Maintain and update records, logs and reports. 
o Work effectively with other City departments. 
o Communicate clearly and concisely, both orally and in writing, to the public, Commissions, and City Council. 
o Establish and maintain cooperative working relationships with those contacted in the course of work, including the public, commercial and resident associations, advisory commissions, and the City Council.
 
EDUCATION AND TRAINING GUIDELINES:
Any combination equivalent to experience and education that could likely provide the required knowledge, skills and abilities would be qualifying. A typical way would be:
 
Education:  AA degree from an accredited college; BA degree desirable.
 
Experience:  One year of experience in public contact work involving investigation or inspection skills.
 
SPECIAL REQUIREMENTS:
ADA SPECIAL REQUIREMENTS: 
Essential duties require the following physical abilities and work environment: Ability to sit, stand, walk, kneel, crouch, squat, stoop, reach, twist, climb, and lift 25 pounds; exposure to cold, heat, outdoors, confining work space, electrical hazards, vibration, chemicals, dust and mechanical hazards.
 
LICENSES, CERTIFICATES, REGISTRATION:
 
Licenses:  Possession of, or ability to obtain, an appropriate, valid California driver’s license.
 
Certificates:  ICBO certificate highly desirable. Basic Peace Officer training certificate desirable.