Fire Department Mission and Values

Mission Statement

The Fire Department protects lives, property and the environment from fire and exposure to hazardous materials, provides pre-hospital emergency medical care, offers programs which prepare our employees and citizens for emergencies and provides non-emergency services, including fire prevention and related code enforcement, emergency preparedness and fire prevention to residents, businesses and visitors of Foster City. 

Values

• Services to the Community: Delivering the highest level of service to our customers during emergency operations, citizen assists and public education programs. 
• Integrity:   Maintaining high ethical standards and treating customers and all Department members with dignity. Striving through deeds to earn the trust and respect of others. 
• Dedication:   Demonstrating loyalty to our organization and seeking and supporting continued education, training opportunities and ways to create ongoing improvement within our mission. 
• Teamwork:   Striving for unity and working together with steady progress toward worthy goals.  Ensuring that all decisions are honest, fair and in the best interest of our organization. 
• Positive Work Environment:   Striving to create an environment that strengthens working relationships and fosters a sense of pride and camaraderie.