Communications and Records Manager
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Communications and Records Manager
Job Classifications
City of Foster City
Estero Municipal Improvement District
Job Specification
DEFINITION:
Under the direction of the Administration Division Captain, supervises the operation, personnel, and equipment within the Records and Communications Units; supervises and directs subordinates in the Dispatch Bureau and Record Bureau.
DISTINGUISHING CHARACTERISTICS, FEATURES, REQUIREMENTS:
This classification is an exempt level supervisory position, which oversees the communications, dispatch, and police records function.
SUPERVISION EXERCISED AND RECEIVED:
General supervision is provided by the Administrative Division Captain; position provides direct supervision over the Police Records Specialist, Police Dispatcher and other administrative employees within the Police Department.
IMPORTANT AND ESSENTIAL DUTIES:
The Communications and Records Manager is knowledgeable in the basic functions of a law enforcement office operation, record keeping, communications equipment, and data/word processing systems; develops and monitors goals and objectives for the Bureaus; prepares budget requests for the Bureaus and monitors expenditures; collects and tabulates a variety of statistics and data for departmental reports, State reports, and special projects; with the assistance of the City's Information Technology Department, maintains a comprehensive computer aided dispatch and records management system; performs research and develops staff reports, departmental policies and procedures; assesses employee performance; manages the department's data processing system; attends City, County and other meetings as required.
JOB-RELATED QUALIFICATIONS:
Knowledge, Skills and Abilities:
Knowledge of:  Supervisory and management principles, methods, and practices, techniques of police administration and organization, budget preparation and control.
Ability to:  Learn applicable laws, statutes, ordinances, court decisions and interpretations; effectively supervise personnel; research to obtain data; apply knowledge in collecting organizing and analyzing information for decision making; write clear, concise, grammatically correct reports and make recommendations; speak clearly, concisely and tactfully to individuals or groups; relate effectively to those contacted in the course of work.
EDUCATION AND TRAINING GUIDELINES:
Any combination equivalent to experience and education that could likely provide the required knowledge, skills and abilities would be qualifying. A typical way would be:
Education:  Equivalent to 60 semester units of college work at an accredited institution.
Experience:  Three (3) years of experience in a supervisory capacity with a background in a communications and/or data management capacity.
LICENSES, CERTIFICATES, REGISTRATION:
Licenses:  Possession of a valid class C California Driver's License.
SALARY:  $7,056 - $8,576 per month

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