Communications and Records Manager
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Communications and Records Manager
Job Classifications
City of Foster City
Estero Municipal Improvement District
Job Specification
Under the direction of the Administration Division Captain, supervises the operation, personnel, and equipment within the Records and Communications Units; supervises and directs subordinates in the Dispatch Bureau and Record Bureau.
This classification is an exempt level supervisory position, which oversees the communications, dispatch, and police records function.
General supervision is provided by the Administrative Division Captain; position provides direct supervision over the Police Records Specialist, Police Dispatcher and other administrative employees within the Police Department.
The Communications and Records Manager is knowledgeable in the basic functions of a law enforcement office operation, record keeping, communications equipment, and data/word processing systems; develops and monitors goals and objectives for the Bureaus; prepares budget requests for the Bureaus and monitors expenditures; collects and tabulates a variety of statistics and data for departmental reports, State reports, and special projects; with the assistance of the City's Information Technology Department, maintains a comprehensive computer aided dispatch and records management system; performs research and develops staff reports, departmental policies and procedures; assesses employee performance; manages the department's data processing system; attends City, County and other meetings as required.
Knowledge, Skills and Abilities:
Knowledge of:  Supervisory and management principles, methods, and practices, techniques of police administration and organization, budget preparation and control.
Ability to:  Learn applicable laws, statutes, ordinances, court decisions and interpretations; effectively supervise personnel; research to obtain data; apply knowledge in collecting organizing and analyzing information for decision making; write clear, concise, grammatically correct reports and make recommendations; speak clearly, concisely and tactfully to individuals or groups; relate effectively to those contacted in the course of work.
Any combination equivalent to experience and education that could likely provide the required knowledge, skills and abilities would be qualifying. A typical way would be:
Education:  Equivalent to 60 semester units of college work at an accredited institution.
Experience:  Three (3) years of experience in a supervisory capacity with a background in a communications and/or data management capacity.
Licenses:  Possession of a valid class C California Driver's License.
SALARY:  $7,056 - $8,576 per month

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