FAQ - When should I call 9-1-1?
Question: When should I call 9-1-1 (911) ?
Answer: 9-1-1 should be used for reporting all emergencies. Some examples of emergencies include: smelling smoke or seeing fire, getting help for someone who is hurt, seeing someone getting hurt, seeing a crime in progress, or anytime you're not sure you have an emergency.
When a Foster City Police Dispatcher receives a 9-1-1 call from a wired phone, they immediately know where the call was placed from. In addition, the call can quickly be transferred to the appropriate agency, the Fire Department, Emergency Medical Services (EMS), California Highway Patrol, or other allied agency. If the call is reporting a medical emergency, the EMS dispatcher can give life saving information over the phone as the ambulance is being dispatched.
For non-emergency calls, please dial our business number, 650-286-3300.
This FAQ refers to the following subjects:
Services/Public Safety/Police
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